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Community outreach, awareness and support are vital for any nonprofit organization’s success. It takes a village of marketing efforts to achieve this goal, but one very important tool that should be included in your overall strategy is social media marketing.

Think of your social media channels as your own storytelling machine. You have the power to tell your story the way you want to in order to spread awareness and garner support. Here are three ways to kickstart a strong strategy:

1. Build your social media team

Social media marketing can be time consuming, especially if you do it right, but there are ways to make your content machine run smoothly!

Depending on the size of your organization, select one or more people on the team to be in charge of taking photos and videos at events. Is there anyone who excels in content creation through their own personal social media channels? Is there a team member who is a hobbyist photographer? They might be the perfect fit to take on the role of content gathering and creation.

Aim to make their social media role as manageable as possible with realistic goals when combined with their current duties. Designate one or more people to gather and edit content, schedule content and monitor comments and questions.

If social media management becomes too much to handle, consider outsourcing your social media content management to an agency. Many agencies offer nonprofit rates so it’s worth investigating what they are willing to provide for services.

2. Select the best platforms for your nonprofit

The main players to consider having a presence are still Facebook, Instagram, TikTok, X, LinkedIn and YouTube. There’s also WhatsApp, Threads and Pinterest. It can feel overwhelming when you’re trying to get started! However, when organizing your social media strategy, think about what platforms best fit your organizations’ bandwidth and mission. Here are our top five platforms to consider when starting out:

Facebook is still number one when it comes to overall users at more than 3 billion active users. Facebook’s events are a great way to spread the word about your upcoming fundraiser or gala and the platform also allows eligible charitable organizations to use its fundraising tools through PayPal Giving Fund within countries that allow it.

Facebook is also a great platform to stream live from an event to spread awareness and interact with viewers.

Instagram has always been known as a visual platform through eye-catching imagery. The addition of reels and stories over recent years increased the chance for businesses to reach new audiences. With 2 billion active users, it’s worth your time to invest in this platform.

Note: In order to raise money on Instagram your nonprofit must switch to an Instagram business account, as well as enroll and be approved to use Facebook fundraising tools. Your Instagram business account must be linked to your nonprofit’s verified Facebook page.

If you have the bandwidth to create video, TikTok has more than 1 billion users waiting for new content to scroll through. TikTok recommends posting 1-4 times per day, which isn’t always feasible for a busy nonprofit, especially if you do not have a dedicated content creation team.

Keep in mind, however, that your TikTok videos do not need to be high production quality. An authentic video showing the community coming together at your latest event or a message from someone who benefited from your services can go a long way.

Tip: Set up your account as a business account to unlock features and check out TikTok’s donation tools.

X can be tough when getting started, especially for a smaller nonprofit. The main reason is it’s challenging to succeed with organic reach without purchasing X Advertising.

The best advice we can offer is to remain authentic and post content about how your work is beneficial to the community. Share positive news surrounding your wins – big or small – and, with permission, don’t be afraid to showcase people and how you’re changing lives. This strategy will help you across all platforms.

LinkedIn is known as a professional social media powerhouse, linking professionals and businesses together and helping job seekers score their next position.

According to LinkedIn there are 1 million nonprofits on its platform and 26 million nonprofit professionals. It provides free resources and discounted products, as well as the LinkedIn for Nonprofits Resource Hub, which includes best practices, advice and ways to connect. This is an excellent tool for nonprofits to engage in and we recommend utilizing LinkedIn as part of your strategy.

3. Make it Manageable

Set realistic goals and expectations for you and your team surrounding your social media strategy. Depending on your resources it may not be feasible to post every day, however, mapping out a consistent schedule will benefit your organization. If posting 5 to 7 times per week is too much, set a goal for 3 to 4 times a week and stick with that plan. If you find time to do more go for it!

There are free tools to help you organize, post and schedule your content.

This free tool from Meta will allow you to link your Facebook and Instagram accounts into one scheduling platform.You can schedule a post for both platforms at the same time and make slight changes to fit each platform as needed. You can make edits through the business manager as well.

Platforms such as TikTok, X and LinkedIn also have their own built-in scheduling tools. You can schedule content to post at a certain date and time, which is helpful when you know you have a busy day or week ahead and want to make sure content is still posting. Just make sure to check on the posts to ensure that they are going out correctly.

There are many programs out there that will help you schedule content, manage your social media channels and provide analytics, however they can cost a pretty penny. Many, if not all, provide free trials including Hootsuite and Sprout Social, which have been around for quite some time. There are some tools, such as Buffer that still offer a free plan, but there are limitations as to the number of channels and features you can manage

Remember to experiment when you get started with different types of content and see what works best and resonates with your audience. As a nonprofit, you have a lot of amazing stories to tell. Using that to your advantage to pull heart strings through real, authentic content can lead to social media success.

If you need help with your social media strategy, the earned social media team at BTV Marketing Group is here to help! Call us at 702-483-0674 or email [email protected] to get started!